Return & Refund Policy
Once sold our product cannot be returned. The Company is happy to provide a three year carry in warranty.
RETURNS
In order to return any products, you are required to comply with the below mentioned conditions, viz:
- Please notify Worldtag Innovations Pvt. Ltd. of receipt of a damaged/ defective product/service within 48-hours of delivery to you. If you are unable to do so within 48-hours, Worldtag Innovations Pvt. Ltd shall not be held liable for the failure to replace the order;
- Products should be unused;
- Worldtag Innovations Pvt. Ltd will arrange pick-up of the damaged/defective Product through its own logistics partner. If Worldtag is unable to do so, Worldtag will notify you regarding the same and you will be required to dispatch the product using a reputed courier in your respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by the logistics team upon prior consultation with Worldtag Innovations Pvt. Ltd;
- Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.;
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit;
- The returned Products are subject to verification and checks by Worldtag Innovations Pvt. Ltd in order to determine the legitimacy of the complaint/ return. If the claim is not legitimate, you will be required to bear the shipping costs for the product.
* These conditions will not apply to Products where the defects could not, using reasonable diligence, have been discovered, at the time of delivery.
REFUNDS
If a Product returned is duly accepted by Worldtag Innovations Pvt. Ltd, the value of such Product, as originally paid by you will be refunded to you. Refund will be processed based on the mode of payment and Worldtag Innovations Pvt. Ltd or the approved payment gateway will credit your refunds directly into your debit/credit card or online accounts or provide you with a cheque in this regard. Refunds will be subject to the following:
- Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by Worldtag Innovations Pvt. Ltd;
- If a product is returned under this Return Policy, the value of such product, as originally paid by you will be refunded to you. Refund will be processed based on the mode of payment and Worldtag Innovations Pvt. Ltd or the approved payment gateway will credit your refunds directly into Your debit/credit card or online account.
- If the Product can be repaired by the service centre, Worldtag Innovations Pvt. Ltd will get the same repaired and send it back to you.
- A promo code, once used shall not be refunded in case of cancellation of order either by customer or Worldtag Innovations Pvt. Ltd.
- If you opted for Cash on Delivery, the order amount will be credited to your bank account via NEFT.